The Hospitality Impact Company

Founded in 2009 by an experienced management team with over 120 years in the hotel industry, hospitalityimpact brings you a market-leading property management and distribution system. It has a wide spread of clients that range from luxury independent hotels to major branded hotels. We’re not just an IT company; we have long experience in that field, but we understand the operational and business dynamics of a hotel as well.

The Management Team

The senior team working on hospitalityimpact includes personnel with long experience of the hotel industry from Operations to IT; from training to revenue management; from distribution to sales and marketing.

  • Mike Jones who was VP Global Distribution for Hilton and has held similar positions with Intercontinental and Forte.
  • Keith Bryant who has implemented revenue management and business information systems for Forte, Intercontinental and Hilton.
  • Sharon Hales whose 19 years in the hotel industry cover the implementation and training-in of technology solutions for operational needs. She has worked for Forte, Le Meridien and Micros Fidelio.
  • Roger Smith who has held director-level sales, marketing and distribution roles with Forte, Millennium and Copthorne and Accor Hotels.